Privacy Policy

Privacy Policy

Introduction

Welcome to https://car-jetski-dubai.terratrek.net! We are dedicated to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information from users who interact with our website, applications, services, and products. By using our platform, you agree to the terms described here.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://car-jetski-dubai.terratrek.net.
  2. Mobile applications and software developed by us.
  3. Online services provided through our platform.
  4. Products offered for sale on our website.

Please note that this policy does not extend to third-party websites, applications, or services that you may access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy governs various interactions, including but not limited to:

  1. When you create an account and use our applications as an authorized user.
  2. During your visits to our websites linked to this Privacy Statement.
  3. When you receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal information to enhance your experience and provide tailored services:

  1. Account Information: Details required to create and manage your user account, including usernames, passwords, and contact preferences.
  2. Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  3. Financial Information: Data related to your financial status, such as income levels or investment portfolios (if provided).
  4. Purchase Information: Items bought, purchase dates, and quantities to fulfill orders and provide after-sales support.
  5. Mobile Device Identifiers: Unique device IDs, operating system types, and mobile network information for analytics and personalized content.
  6. Location Data: GPS coordinates and location services data to provide location-based services and customize your experience.
  7. Feedback: Comments, reviews, and ratings you share with us to improve our products and services.
  8. Social Media Information: If you choose to connect your social media accounts, we may collect information from these platforms (with your consent) for personalized content and sharing options.
  9. Product Information: Details about the products you view, search for, or purchase to enhance product recommendations and personalize your shopping experience.

We obtain this data through various means: user input forms, account creation processes, browsing activities, automated tracking technologies (like cookies), and third-party data providers who assist us in verifying and enhancing customer information.

Cookies

Cookies are small text files stored on your browser by our website or third-party services. They play a crucial role in:

  1. Strictly Necessary: These cookies enable core features like login, language preferences, and shopping cart functionality.
  2. Preference: They remember settings you’ve chosen to personalize your experience, such as font size or color themes.
  3. Analytics: Analytics cookies help us understand how our site is used, providing insights for improvement and optimization.

You have control over non-essential cookies through our Cookie Manager, where you can manage preferences and block certain types of cookies.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law. Once the purpose is satisfied, we securely delete or anonymize your information. However, please note that transaction-related data may be preserved for billing and accounting purposes.

Security Measures

We prioritize data security and implement robust measures to protect your personal information:

  1. Encryption: We use encryption protocols for secure communication, ensuring that data transmitted between your browser and our servers is protected.
  2. Secure Processing: Our payment processors and service providers adhere to industry-standard security practices to safeguard financial transactions.
  3. Third-Party Verification: We work with trusted third parties who help us verify customer information, reducing the risk of fraud.
  4. Access Controls: Only authorized personnel have access to sensitive data, and they are bound by strict confidentiality agreements.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect or solicit personal information from children. If we learn that we have collected such information, we will take steps to delete it promptly.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you and to know how it is being processed.
  2. Rectification: The right to rectify inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
  4. Restriction: The right to restrict the processing of your personal data in specific situations.
  5. Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  6. Objection: The right to object to the processing of your personal data for specific purposes.
  7. Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.
  8. Filing Appeals/Complaints: You have the right to file a complaint with a supervisory authority if you believe your privacy rights have been infringed upon.

To exercise these rights or for data-related queries, please contact our Data Protection Officer at [email protected]. We will respond to your requests as quickly as possible and in accordance with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Material changes will be notified through our website, and updated policy versions will be available upon request.

Contact Information

For any inquiries, unsubscribe requests, or data privacy-related questions, please contact us:

  • Email: [email protected]
  • Mail: Data Protection Team, Car Jetski Dubai, [Street Address], [City, State, Zip Code]